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TITUS TOWING LLC

What to Expect When You Call a Towing Service

  • Writer: Wix BrandRep
    Wix BrandRep
  • Mar 26, 2024
  • 2 min read

Updated: Aug 6, 2024

When you find yourself stranded with a vehicle that won't start, calling a towing service is often the first step towards resolving your predicament. Understanding what to expect from this process can alleviate some of the stress and ensure a smoother experience. This blog will guide you through the entire process, from making the call to the delivery of your vehicle, and provide essential tips for a hassle-free towing experience.


The Initial Call

Upon realizing you need a tow, the first action is to call a towing service. Prepare to provide specific details such as your location, the type of vehicle you have, the vehicle's condition, and your desired destination. High-quality towing companies operate 24/7 and offer various services, including emergency towing, roadside assistance, and specialized towing for heavy vehicles or luxury cars.


Stranded vehicle with driver calling for help.

What to Provide:

  • Exact location

  • Type of vehicle

  • Condition of the vehicle

  • Destination


Dispatch and Arrival

After your call, the towing company will dispatch a tow truck to your location. The wait time can vary depending on your location and the company's availability, but they should provide an estimated time of arrival. When the tow truck arrives, the driver will assess your vehicle's condition and prepare it for towing. This might involve using a flatbed truck for vehicles that shouldn't be towed with their wheels on the ground or employing different techniques for safely transporting your vehicle.


A towing service worker securing a car on a tow truck. 

Tips for a Smooth Towing Process:

  • Clear any personal belongings from your vehicle.

  • Have your vehicle's documentation ready.

  • If possible, move your vehicle to a safe location.


Transportation and Delivery

Once your vehicle is securely loaded onto the tow truck, it will be transported to the designated location. This could be a repair shop, a dealership, or another location of your choosing. During transportation, the towing company should ensure the safety of your vehicle, preventing any further damage.


A vehicle being safely transported on a flatbed tow truck

Ensuring Vehicle Safety:

  • Confirm the destination with the driver.

  • Ask about the towing practices to ensure your vehicle's safety.


Post-Towing

Upon delivery, you'll need to complete any necessary paperwork and settle the payment for the towing service. It's important to inspect your vehicle for any damages that might have occurred during the towing process. Reliable towing companies offer transparent pricing and detailed invoices to avoid any surprises.


Final Steps:

  • Inspect your vehicle upon delivery.

  • Complete all necessary paperwork.

  • Settle the payment.


Preparing for the Unexpected

To minimize the inconvenience of future breakdowns, consider keeping a list of reputable towing services in your vehicle. Additionally, investing in roadside assistance coverage through your insurance provider or a motoring club can provide peace of mind and potentially save on towing costs.


Take Action

If you're in need of a professional, reliable towing service, look no further. Visit our homepage to explore our range of services designed to get you back on the road as quickly and safely as possible. For more tips and advice, check out our Titus Towing LLC blog page.


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